Problem: The client was trying to translate two articles and encountered an issue where an unwanted category 'geen categorie' was visible in the original Dutch version but not in the UK translation. The category could not be removed from the category list. Solution: We recommended the following steps to resolve the issue: 1. Navigate to Settings->Writing in the WordPress dashboard. 2. Change the default post category to any category other than 'geen categorie'. 3. Go to Posts->Categories. 4. Switch the WordPress admin language to English using the language switcher in the top admin bar. 5. Delete the 'geen categorie' category. 6. Edit the post in the default language (Dutch). 7. Make a minor edit to the post and update it. 8. Clear the cache, specifically if using SiteGround hosting, and then check the Dutch post on the front end to ensure the category is no longer visible.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket in the WPML support forum.
