Problem: The client needed to add glossary entries to a site with thousands of pages and encountered issues where the glossary entries would not update on existing pages without retranslating the entire page. Additionally, the client reported inconsistencies with the glossary entries sometimes not being applied or only partially applied within sentences. Solution: We informed the client that a new feature addressing their needs would be launched soon, which would allow glossary entries to be added as desired. We offered to notify the client when the feature is released.
Regarding the inconsistent behavior of glossary entries, we explained that the only known issue is with automatic translations, particularly with Deepl, where glossary entries are sometimes ignored. We have reported this to Deepl and are awaiting a fix on their end. We also asked the client for more details on what they meant by "it doesn't work" to provide further assistance.
If you're experiencing similar issues with glossary entries, we recommend waiting for the upcoming feature that will facilitate this process. In the meantime, if you encounter issues with automatic translations and glossary entries, please provide us with specific details so we can assist you more effectively.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, don't hesitate to open a new support ticket. You can do so by visiting the WPML support forum.
