Problem: The client is using Event Calendar on their site and is trying to translate date strings such as 'August', 'Aug', 'Sun', 'Tue' using WPML. Although these strings have been translated in the string table and the admin version, they are not appearing correctly on the webpage. Solution: 1. We recommended following the steps in our guide to find and translate strings that don't appear on the String Translation page. You can find the guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ 2. We increased the WordPress memory limit for the client's site to meet WPML's minimum requirements. This adjustment was made by adding the following code to the wp-config.php file:
3. We suggested creating a staging site using the WP Staging plugin to run further tests without affecting the production site. 4. After several troubleshooting steps, the issue was escalated to our 2nd tier of support for further testing. 5. The issue was resolved by renaming the file wordpress-cy_GB.mo to default-cy.mo in the wp-content/languages/wpml directory, changing the language code from cy_GB to cy in WPML -> Languages -> Edit languages link, and saving the changes.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
