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Problem:
The client is trying to translate content from different areas of the GoodLayers Builder, such as the 'Contact' buttons in the navigation, but cannot find the corresponding strings in the String Translation menu.

Solution:
1. We recommend enabling the option "Look for strings while pages are rendered" found at the bottom of the WPML > String Translation page. After checking this option, visit the front-end page where the string appears, then return to WPML > String Translation to search for the string.

2. If the string is not found in WPML > String Translation, it might be registered as an admin text. Follow the steps in our documentation to find and translate admin text strings: Finding strings that don’t appear on the String Translation page.

If this solution does not seem relevant to your issue, please open a new support ticket in our support forum.