nickY-2

Problem:
The client is unable to find some strings for translation.

Solution:
We recommend checking for duplicates of the string that need translation, as sometimes only one of them is the correct one to translate. Here are two methods to try:

1. Enable the "Look for strings while pages are rendered" option in WPML > String Translation, visit the page where the string should appear, and then search for the string again in WPML > String Translation.

2. If the strings are not found in WPML > String Translation, they might be registered as admin texts. Follow this guide to find and translate admin text strings:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.