Problem: The client is experiencing an issue where enabling WPML on their WooCommerce site causes product reviews to be duplicated, creating thousands of copies. This problem does not occur when WPML is disabled. Solution: We identified that the issue might be due to a conflict between WPML and the client's theme, which is not compatible with WPML. To isolate and verify the conflict, we recommended testing the review functionality on a fresh install. We provided the client with a test website and instructed them to install only their theme, WooCommerce, and a single product to check if the issue persists in this controlled environment. Here is the link to the test site: https://classy-cabasa.sandbox.otgs.work/?auto=eR6q6VyJAmiFk954xcuhKyhM8m6BPSfx
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
