Problem: The client needed assistance with a popup design in translations that was not displaying correctly on the Homepage header, despite following previous instructions that worked for other pages.
Solution: We recommended the client to add an XML configuration code to translate the popup ID of icon items in the Icon List widget on the homepage. Here is the code to use:
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
Problem: The client is experiencing an issue where an Elementor popup is not displaying the correct layout in the English translation, despite following forum instructions and setting the custom fields for
Next, we re-translated the page "Teenused" using the Advanced Translation Editor. We searched for the popup post ID, added the translation popup ID to the translation content, and saved the changes. This resolved the layout issue for the popup.
Additionally, we provided a screen recording of the steps taken to fix a similar issue with a button in the header on another page. The steps included editing the template or page, making a small change, saving it, updating the translation, searching for the popup ID in the Advanced Translation Editor, translating the ID, and completing the translation.
If this solution does not seem relevant to your issue, please feel free to open a new support ticket with us.
Problem: The client is experiencing an issue where a blueprint of a previous website was used to replicate a site in Local, resulting in WPML database settings from the original site (anum.eu) persisting in the new site (vilandert.local). An error message indicates that the site has moved to a new location, and translations are not appearing correctly. Solution: 1. Check the
wp-config.php
file for any code that defines the site and home URL. If found, remove it and set up the site URL in the WordPress admin area under Settings > General. For more details, refer to our documentation: https://wpml.org/errata/persistent-warning-this-site-has-moved-to-a-new-location/. 2. If the issue persists, follow these steps: - Backup your database and website. - Access your database and run the following query:
Replace "wp_" with your database prefix. - Delete the entries found by the query. - Navigate to WPML > Settings in the admin area, select the Advanced Translation Editor (ATE), save the settings, and wait for ATE to activate.
If this solution does not seem relevant to your issue, please open a new support ticket at our support forum.
