Problem: The client is unable to translate the string "YOUR SHOPPING CART IS EMPTY" on the cart page even after following the steps of updating the theme, installing necessary plugins, using Elementor to build the cart page, and attempting to translate the string via WPML's String Translation. Solution: We discovered that the string in question is considered an admin string, which can be customized directly within the WordPress Customizer. Here are the steps to resolve the issue: 1. Navigate to the WordPress Customizer. 2. Go to WooCommerce > Cart page > Empty Cart. 3. Save or edit the text directly in this section. 4. After saving the changes, go to WPML > String Translation. 5. Translate the string as needed.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: If you're using the Xstore header builder and cannot find specific strings such as "Contact Us On WhatsApp" in WPML's String Translation. Solution: We recommend adding these strings for translation through the following steps: 1. Navigate to WPML > String Translation. 2. Click on 'Not seeing strings that you are looking for?'. 3. Select the 'Admin text' option. After performing these steps, the strings should be available for translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to translate the Login, Registration, and Cart pages using WPML, but the translations are not updating, and content remains in English. Specifically, the string 'YOUR SHOPPING CART IS EMPTY' does not get translated. Solution: We recommend scanning the parent theme from WPML > Theme and plugins localization and then searching for the string in WPML > String translation. After this, you should translate the related strings for the login page. This approach was tested on a local machine and confirmed to work effectively.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
