Problem: You are trying to add a banner to a new subcategory on your site but it is not displaying in the Polish version, although it appears correctly in the English version. Solution: We found that everything was correctly translated in WPML > String Translation. The issue was that the category ID was not translated, which is necessary since the Polish category ID differs from the English one. To resolve this, you need to translate the category ID to match the Polish version. We have created a short video to demonstrate how to do this: https://www.loom.com/share/aab408afb4854eb98451f1db2dae45da.
If this solution does not resolve your issue, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are trying to make the shop banners visible in the translated language on your site using WPML String Translation, but the banners are not visible in the translated language. Solution: We recommend adding the following XML in WPML >> Settings > Custom XML Configuration section:
After adding this XML, the banner image should display correctly on the secondary language category page.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
