Problem:
The client is experiencing issues with WPML Media Translation on their WordPress site. Although media items exist in both English and German, the metadata (Alt Texts, Titles, and Captions) is not being synchronized. The process stalls when attempting to duplicate texts for existing content, and manual setup does not resolve the issue. Additionally, the WPML Media component is reported as 'Not installed' despite being visible under the 'Commercial' tab.
Solution:
We identified a bug affecting the duplication of texts for existing media content. We recommend the following workaround:
1. Create a backup of your site.
2. Navigate to
/wp-content/plugins/sitepress-multilingual-cms/classes/media/duplication/class-wpml-media-attachments-duplication.php
.
3. Locate the following code:
if ( ! isset( $_POST['changes'] ) ) {<br /> return;<br />}4. Insert the provided code adjustment before the above code to ensure proper synchronization of metadata across translations.
5. Go to WPML > Media Translation and select to duplicate text for existing content, then run the process.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
