Problem: The client reported that the 'My Account' page was not translating properly into Dutch and Spanish, remaining in English despite other pages being correctly translated. Additionally, various WooCommerce interface strings on Dutch shop and category pages were not translating, and a specific MailPoet checkbox text on the checkout page was not displaying its Dutch translation.
Solution: We identified that the issue was due to hardcoded links in the HTML that did not include the necessary language prefix after the default site language was changed. These links needed manual correction. For the 'Add to Wishlist' string, it was incorrectly set as Dutch in WPML, and we changed its source language to English before translating it to Dutch. Regarding the MailPoet checkbox text, it was determined that MailPoet is not fully compatible with WPML, which was causing the translation issue. We recommended checking for alternative solutions or methods for this specific string.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with the stock status not being translated in WooCommerce when using WPML, it might be due to the strings being custom coded without a registered text domain. Solution: We recommend asking your developer to add text domains to these strings. Once that's done, you can use WPML's String Translation to translate them. For more details on how to register strings with a text domain, please visit https://wpml.org/documentation/support/how-to-use-gettext/ To learn how to use WPML's String Translation, check out https://wpml.org/documentation/getting-started-guide/string-translation/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with WooCommerce pages (Account, Cart, Checkout) not displaying in selected languages and the mobile language switcher behaving abnormally (opening sideways, hiding options). Solution: 1. Verify and translate WooCommerce pages: - Navigate to Pages in WordPress admin. - Locate the Cart, Checkout, and My Account pages. - Ensure there is a translation for each language using the plus (+) icon to add translations if missing. 2. Translate Cart and Checkout strings: - Go to WPML → Translation Dashboard. - Under Other texts (Strings), select your theme or WooCommerce domain from the All domains dropdown. - Translate any missing Cart/Checkout/account-related strings. 3. Adjust menus and links: - Ensure WordPress menus for each language link to the correct translated pages. - Update any hard-coded links to use WooCommerce functions like
wc_get_page_id('cart')
for WPML to switch URLs automatically. 4. Fix mobile language switcher: - Navigate to WPML → Languages → Language switcher options. - Try a different style (dropdown vs. list) if using a menu language switcher. - Consider using the built-in WPML switcher if using a widget or custom switcher. - Adjust theme CSS if it affects the switcher dropdown visibility. 5. Disable language redirect notices: - Check theme and plugin settings for any language redirect options and disable them.
If these steps do not resolve the issues, or if new issues arise, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
