WCML

Problema:
1. Un campo creado con ADVANCE CUSTOM FIELD en la ficha de productos que es una imagen extra no se está importando a la traducción.
2. Cómo traducir los atributos de productos de manera automática.
3. Actualización de cambios en productos (texto, imágenes, ean, SKU) en las traducciones.
4. El menú de la web no está sincronizado con las categorías de productos.

Solución:
1. Para el problema con ADVANCE CUSTOM FIELD, debes configurar los field groups como no traducibles. Aquí tienes un video que muestra cómo hacerlo: https://komododecks.com/recordings/ST5Ro6aEmOnh9hRhm5jh
2. Para traducir automáticamente los atributos de productos, añade los atributos a un producto y envía ese producto a traducir automáticamente como se muestra en este video: https://komododecks.com/recordings/WTS2aH2aNv9Cn6qhW9QA
3. Para actualizar cambios en las traducciones, busca el símbolo en la traducción, abre el editor de traducción y completa la traducción.
4. Para sincronizar el menú con las categorías de productos, debes traducir el menú. Aquí puedes consultar la documentación necesaria: https://wpml.org/es/documentation-2/guia-de-inicio/traduccion-de-menues/

Si la solución proporcionada no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.

Problem:
If you're experiencing an error message 'Landing page not correct' on the checkout page when using 'WooCommerce PayPal Payments' with WPML String Translation, and the PayPal login page does not load, the issue might be due to missing or improperly translated WooCommerce pages.
Solution:
We recommend installing WooCommerce Multilingual & Multicurrency and activating String Translation. You can download it from here.
Next, navigate to WooCommerce->WooCommerce Multilingual->Status to check if any store pages are missing. If they are, there will be a button to help you create them. This step should resolve the issue.

If the problem persists, we suggest providing temporary access (wp-admin and FTP) to your site for further investigation. Ensure you take a full backup of your database and website before proceeding. We recommend using the Duplicator plugin for this purpose, available at here.

If this solution does not apply because it's outdated or not relevant to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket here.

Problem:
You are experiencing an issue where products disappear when added to an order in the admin panel of your WooCommerce site while using the WPML plugin, specifically when the Multicurrency mode is enabled.
Solution:
First, ensure that the issue is related to WPML by checking if the problem persists in different languages or when translations are applied. If the issue is confirmed to be related to WPML, please provide us with access to your site. We have set your next message to private for you to safely share your credentials. Before proceeding, make sure to create a full site backup that you can restore if necessary. If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, it's advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.

Problem:
The client was unable to see multiple choices of size for a product on their multilingual website. The product variations were not displaying and weren't linked to any attributes.
Solution:
First, we addressed a redirection issue by changing the "Language URL format" in WPML > Languages > Language URL format.
For the issue of missing attributes on the translated product page, we recommended running the WCML Troubleshooting options available at WCML > Status > Troubleshooting. This action resolved the problem with product variations not displaying correctly.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

Problema:
Il cliente non riesce a tradurre le etichette personalizzate degli endpoint di WooCommerce 'Rivista digitale PDF' e 'Ascolta album' in inglese.
Soluzione:
1. Vai su WPML → Traduzione stringhe e cerca le etichette personalizzate degli endpoint di WooCommerce. Traduci i testi desiderati, salva le modifiche e verifica se compaiono correttamente sul tuo sito.
2. Per rendere traducibili le etichette, è necessario racchiuderle nelle funzioni di internazionalizzazione di WordPress, come

o

, e specificare un text domain. Ad esempio:

3. Sostituisci 'tuo-text-domain' con il dominio di testo del tuo tema o plugin.
4. Vai su WPML → String Translation e fai la scansione del tuo tema o plugin per cercare queste nuove stringhe.
5. Nella lista delle stringhe troverai “Rivista Digitale PDF” e “Ascolta Album”: potrai così inserire le traduzioni negli altri linguaggi desiderati.

Se la soluzione proposta non risolve il problema o sembra non essere più attuale, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di consultare la pagina dei problemi noti e di verificare che tu abbia installato le versioni più recenti dei temi e dei plugin.