Problem: The client was experiencing an issue where the cart title was displaying duplicate content and they were unable to translate it. This issue was specifically occurring in the slide-out shopping cart in the menu. Solution: Initially, we were unable to identify the duplicated strings as they did not appear duplicated on our end. We suggested that the client might be viewing a cached version of the site and recommended trying to access the site using a different browser or device. Additionally, we identified the correct string that needed translation and provided a link for the client to translate it: Translate the string here.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where a page that has been fully translated is not found and appears as non-existent, this might be due to an error related to translating non-translatable WooCommerce Endpoints. Solution: We recommend checking if any non-translatable WooCommerce Endpoints like
wc/file/transient
and
wc-api
have been mistakenly translated. These translations can trigger errors in the URL handler file within the WPML plugin, leading to the pages not loading correctly. If you find such translations, delete them to resolve the issue. After making these changes, please verify that the pages are loading correctly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through the WPML support forum.
