Problem: The client is experiencing an issue where the translated footer appears correctly on some English pages but not on the home page. They have already tried adding the footer reference to WPML String Translation without success. Solution: 1. Check if the homepage is using a different footer template or if there is any local/server caching that needs clearing. 2. Ensure that all site backups are up-to-date before making changes. 3. Investigate if the footer is set up differently due to the specific theme used, which might be managed outside the standard Elementor Theme Builder area. 4. Manually edit the footer content for the homepage via the Elementor interface at the specific page link provided. 5. Consider recreating the footer using the default Elementor Theme Builder instead of the theme-specific area. 6. Update the theme and plugins to the latest versions after backing up the website, as this might resolve the issue. 7. If the issue persists, contact the theme support for further assistance.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
