Problem: The client is trying to set up a custom role for site editors to manage translations without giving them super admin permissions. They have used the User Role Editor plugin to configure the role but are unable to see the edit button for translations in the backend or frontend, despite following the steps in the provided documentation and ensuring all checkboxes are enabled. Solution: We recommend updating WPML to the latest version, as this issue has been addressed in version 4.6.9. Before updating, ensure to create a complete backup of the site. For more details on the issue and the fix, please refer to the errata page:
Problem: The client is experiencing 404 errors when trying to access WooCommerce account pages such as 'View order' and 'Payment methods' in a secondary language. The issue occurs in a custom template that contains the
[woocommerce_my_account]
shortcode. Additionally, WooCommerce body classes are dropped when switching between languages, indicating that the pages might not be recognized as WooCommerce templates. Solution: We recommend installing the WooCommerce Multilingual plugin. You can download it from here. After downloading, please complete the installation wizard, which you can follow here.
If this solution doesn't look relevant, please open a new support ticket in the WPML support forum.
