Problem: You are unable to update the WPML plugins and receive an ERROR message. This issue typically occurs when the site URL and the registered site URL do not match (e.g., with or without 'www'). Solution: 1. Log in to your WPML.org account and navigate to the Sites page. 2. Delete the existing site key. 3. Log in to your WordPress site, go to Dashboard >> Plugins >> Add new plugin > Commercial tab and click the Unregister WPML from this site link if it exists. 4. Click the Register WPML link. 5. Click the Get a key for this site link and follow the instructions to generate a new key. 6. Copy the new key, paste it into the input box on your site, and press the Register button. 7. Take a backup of your site. 8. Attempt to update the WPML plugins again.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
