Luca Petrocchi

Problem:
You are trying to delete a website that is not online but has 2000 WPML credits associated with it.
Solution:
1. Log into your WPML.org account.
2. Navigate to your registered sites.
3. Click the trash icon next to the site you wish to delete. The credits should then return to your main WPML.org account page.
For more details on managing credits, visit How to Assign Automatic Translation Credits to Your Sites.

If this solution does not apply to your situation because it might be outdated or not relevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.