Problem: The client is experiencing an issue where adding a specific product tag in the English version of their WooCommerce store, which uses Elementor, causes product variations to disappear. This occurs after duplicating the product from Dutch to English and attempting to apply a different Elementor template via the product tag. Solution: 1. Avoid manually editing the second language product/post or mixing translation methods. If manual edits are necessary, switch from the WPML editor to WordPress and continue manually to avoid issues. More details can be found here: Using different translation editors for different pages. 2. Ensure that product attributes are global and translated via WPML > Taxonomy translation to avoid issues with local attributes. 3. Disable the synchronization of taxonomies with translations by navigating to WPML > Settings > Posts and pages synchronization, unchecking "Copy taxonomy to translations", and saving the changes.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to display product variations on a page using WPML and Elementor, but they are not showing when an extra tag for a different page template in English is added. Solution: We recommend the following steps to resolve the issue: 1. Edit the product in the primary language. 2. Make a minor change to the product title (e.g., add a space or word), then click Update to save. 3. This action will resync the Advanced Translation Editor. 4. After that, retranslate the product into the other languages. 5. Check if the product variations are now appearing on the translated versions.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and check for any related issues. Also, ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket here for further assistance.
