Error 404 on all website and wordpress backend

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Fuso horário do suporte: Europe/Madrid (GMT+01:00)

Marcado: Exception

Este tópico contém 0, tem 1 voz.

Última atualização: Francesco 1 ano, 6 meses atrás.

Assistido por: Carlos Rojas.

Autor	Posts
agosto 9, 2024 às 8:33 am #16055391
Francesco	Background of the issue: We get an error 404 on the entire website and WordPress backend pages. It happens 3-4 times since I installed WPML (end of June 2024). We weren't working on the website: our customers reported it. We solved renaming the wpml installation folder under wp-content/plugins, so we got access to the website, and then restoring the original name to the WPML plugin folder. Symptoms: Error 404 on all website and WordPress backend pages. Questions: What causes the error? How can we definitively solve it?

Autor

Posts

agosto 9, 2024 às 8:33 am #16055391

Francesco

Background of the issue:
We get an error 404 on the entire website and WordPress backend pages. It happens 3-4 times since I installed WPML (end of June 2024). We weren't working on the website: our customers reported it. We solved renaming the wpml installation folder under wp-content/plugins, so we got access to the website, and then restoring the original name to the WPML plugin folder.

Symptoms:
Error 404 on all website and WordPress backend pages.

Questions:
What causes the error?
How can we definitively solve it?

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