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[Fechado] Login problems with users / first/lastname and umlaut

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Fuso horário do suporte: America/New_York (GMT-04:00)

Este tópico contém 0, tem 1 voz.

Última atualização: jonasB-48 1 mês atrás.

Assistido por: Lauren.

Autor Posts
maio 14, 2025 às 7:38 pm #17034262

jonasB-48

Background of the issue:
I am experiencing login problems on my site link oculto with users who have 'ä', 'ë', or 'ö' in their first name, last name, or nickname. The issue occurs only when logging in using the German language setting. There are no problems when logging in with the French language setting.

Symptoms:
Users with umlauts in their names cannot log in when using the German language setting.

Questions:
Why do users with umlauts in their names face login issues only in the German language setting?
How can I resolve the login issue for users with umlauts in their names?

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