Reactivate (formerly blocked) pay-as-you-go translations

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Fuso horário do suporte: America/Sao_Paulo (GMT-03:00)

Marcado: Account Issues

Este tópico contém 0, tem 1 voz.

Última atualização: wouterS-4 3 meses, 2 semanas atrás.

Assistido por: Lucas Vidal de Andrade.

Autor	Postagens
Abril 1, 2025 às 12:57 pm #16882954
wouterS-4	Background of the issue: I have fulfilled my outstanding pay-as-you-go translation invoice yesterday. I am trying to reactivate or connect to my existing pay-as-you-go account for automatic translation on my site link oculto. Symptoms: When reactivating automatic translation, the only options available are to buy credits or create a new pay-as-you-go account. This issue occurs for all connected websites. Questions: How can I reactivate or connect to my existing pay-as-you-go account?

Autor

Postagens

Abril 1, 2025 às 12:57 pm #16882954

wouterS-4

Background of the issue:
I have fulfilled my outstanding pay-as-you-go translation invoice yesterday. I am trying to reactivate or connect to my existing pay-as-you-go account for automatic translation on my site link oculto.

Symptoms:
When reactivating automatic translation, the only options available are to buy credits or create a new pay-as-you-go account. This issue occurs for all connected websites.

Questions:
How can I reactivate or connect to my existing pay-as-you-go account?

16882954-Schermafbeelding 2025-04-01 om 14.52.45.jpg

16882954-Schermafbeelding 2025-04-01 om 14.55.11.jpg

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