[Fechado] Translation editor issues

Hi there, I am getting the following message "Please activate the WPML String Translation plugin to convert Rank Math Setting values in different languages.", but the WPML String Translation plugin is active.
Also, problem No2, for a page that I had not finished the translation, when I click the gear icon to continue I get the message "WPML tried to translate this page three times and failed. To get it fixed, contact WPML support", so here I am contacting you.