Problem: The client was experiencing an issue with Gravity Forms Multilingual version 1.8.0 and above, where the 'gform_review_page' filter did not display the review page as expected, only showing the submit button directly.
Solution: We recommended trying the solution from this erratum.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing an issue where the menu disappears and is replaced by error messages after using the Auto Translation feature in WPML. This problem occurs when the menu, added using UberMenu, includes WPML shortcodes in the header content settings. Solution: We recommend removing the WPML shortcode from the header content settings where UberMenu is used. This adjustment should resolve the layout issue. If the header content needs to include that shortcode, try disabling all non-WPML and non-UberMenu plugins, switch to a default theme, and check if the problem persists. Always ensure to back up your site before making these changes.
If this solution does not apply to your case, or if it seems outdated, please visit our known issues page to check for related issues. Confirm that you have installed the latest versions of themes and plugins. If the issue continues, we highly recommend opening a new support ticket for further assistance.
Problem: You are using the Elessi WooCommerce Ajax WordPress theme and are trying to translate your site into Armenian and Russian. However, you are experiencing issues where translations are not appearing consistently across different areas of your site. Solution: We recommend modifying your theme's functions.php file to ensure translations load correctly. Here are the steps you should follow: 1. Open your theme’s functions.php file. 2. Locate line 53. 3. Replace the existing code on this line:
unload_textdomain('elessi-theme');
with:
unload_textdomain('elessi-theme', true);
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: Der Kunde hat Probleme mit dem Language-Switcher im Hauptmenü, da die anderen Sprachen nicht angezeigt werden. Außerdem sind die Texte der Hotspots auf der Webseite in der String-Translation nicht auffindbar. Solution: Wir haben den Language-Switcher überprüft und festgestellt, dass er korrekt funktioniert. Es ist wichtig, dass Sie die BeTheme Optionen auf Ihrer Seite überprüfen, um sicherzustellen, dass der Header korrekt bleibt. Hierzu sollten Sie in den Header & Footer Einstellungen nachsehen, ob ein Custom Header Template definiert ist. Bezüglich der Hotspots, die nicht in der String-Translation erscheinen, empfehlen wir Ihnen, weiterhin mit dem Themehersteller in Kontakt zu bleiben, da dies ein spezifisches Problem mit dem Theme sein könnte.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr Problem zutreffend ist. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie hierfür unser Support-Forum.
Problem: The client wanted to display a message on the WooCommerce checkout page using 'Flux Checkout for WooCommerce' from Iconic. Although the message was created in German (DE) and translated into Greek (GR) and English (EN), it only displayed in German on the frontend. Solution: We recommended the following steps to ensure the translated messages display correctly: 1- Navigate to
4- Verify the changes on the frontend checkout page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
The client reported an issue where resumes are duplicated like jobs in the WP Job Manager Resumes plugin, and when deleted from the frontend, only the current resume is deleted, not the copies.
Solution:
We recommend following these steps after ensuring you have a full site backup:
Please note that this workaround will delete translations, irrespective of the "When deleting a post, delete translations as well" option.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing 404 errors with resumes when the Tax Exception plugin for WooCommerce is enabled, and the errors disappear when the plugin is disabled. Solution: We recommend trying to switch the language settings and then adjusting the permalink settings in your WordPress dashboard. After making these changes, save the settings again. This approach helped resolve similar issues in our tests, even with the Tax Exception plugin activated.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is experiencing a 404 error or a 'too many redirects' error when trying to access translated events on a website using WPML and WP Event Manager. Solution: 1. We recommend testing the website in a staging environment with only the WPML and WP Event Manager plugins activated to isolate the issue. 2. Ensure that the WPML plugin and add-ons are updated to the latest version, currently 4.6.15, to benefit from the latest bug fixes and improvements. Update instructions can be found at http://wpml.org/faq/install-wpml/. 3. Check if there are any custom redirections set that might be changing the URL structure, as this could be causing the redirect issues.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.