Problem: If you're experiencing issues with translating a plugin string using WPML, specifically within the wc-ajax-product-filter plugin. Solution: We recommend you try the following steps: 1- Open the
3- Rescan the plugin or visit the page on the frontend. 4- Navigate to WPML > String Translation to translate it.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with incomplete translations and incorrect display of variable product images in different languages using WPML. Translated pages are not showing the correct headers or variation images, and the default WooCommerce template is used instead of the custom one. Solution: We applied a custom XML configuration to ensure that variation images are correctly linked across translations. Here is the XML code you need to use:
Additionally, for existing products showing incorrect images, we recommend making a minor change, reverting it, and then saving the variations.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins, and consider opening a new support ticket for further assistance at our support forum.
Проблема: В хедере справа есть поиск, который не переводит изображения товаров на других языках, отображая вместо них заглушку. Решение: Если вы столкнулись с аналогичной проблемой, мы рекомендуем выполнить следующие шаги: 1. Перейдите в WPML → Settings → Media Translation. 2. Временно отключите опцию "Automatically detect best options for translating image texts (alt, caption, title)", затем нажмите "Setup manually". 3. Выберите Existing content и запустите процесс.
Это решение может оказаться неактуальным или не подходить для вашего случая. Мы настоятельно рекомендуем проверить список известных проблем, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если проблема сохраняется, пожалуйста, откройте новый тикет поддержки.
Problem: You are experiencing an issue where featured images cannot be saved independently per language, despite having all WPML media synchronization settings disabled. You are using WPML with Elementor and wish to have different featured images for English and French versions of the same page. However, the English featured image always overwrites the French one, even after disabling global and per-page media synchronization and attempting to use the WPML Media Translation add-on.
Solution: We recommend adding a custom XML configuration in WPML to ignore the synchronization of the thumbnail IDs. Here are the steps: 1. Navigate to WPML > Settings > Custom XML Config. 2. Add the following code:
3. After adding this code, open any original post and resave it. 4. Then, open the translation and set a different featured image. This should allow the featured images to be saved independently per language.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client reported an issue on their booking site where the total price for a booking period displayed correctly in English (the administrative language), but in Dutch, German, and French, it showed as the price per day, leading to incorrect tax and fee calculations. Solution: We identified that the Hotel Booking plugin used by the client was compatible with WPML. We recommended checking the translation of accommodation prices and ensuring all content was correctly translated. After the client updated the translations, the issue persisted, suggesting a possible minor bug. We then set up a Sandbox site for the client to test if the issue could be reproduced with a minimal setup. Upon translating the strings that showed the price per night, the issue was resolved. If you're experiencing similar issues, we recommend ensuring your booking plugin is compatible with WPML by checking here, and following the translation steps provided in the plugin's documentation, such as those for MotoPress Hotel Booking found here.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at here, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
