Custom Work

Problem:
You are experiencing an issue where WPML is not translating the WPBakery Page Builder templates correctly, and the translations are not appearing on the live website despite following the documentation at https://wpml.org/documentation/plugins-compatibility/how-to-build-multilingual-sites-with-wpbakery-page-builder-and-wpml/.
Solution:
1. Ensure that you are using the WPML Translation Editor to translate your content. Post types such as pages, posts, and page builder content cannot be translated directly at WPML > String Translation.
2. Go to WPML > Settings > Post Type Translation and set the WPBakery Templates to "Translatable - only show translated items".
3. Translate the templates using the WPML Translation Editor, similar to how you would translate pages and posts.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

Problema:
Utilizzi Gravity Form con l'addon ufficiale per creare articoli su WordPress in un sito multilingua (italiano, inglese, francese), ma quando un form viene compilato in inglese, l'articolo risultante viene creato in inglese anziché in italiano, la lingua base del sito.
Soluzione:
Questo è il comportamento atteso di Gravity Form quando utilizzato in un contesto multilingua. Una possibile soluzione è non tradurre il form o impostare il tipo di post risultante come non traducibile. Questo potrebbe far sì che gli articoli vengano creati sempre in italiano, indipendentemente dalla lingua in cui il form è stato compilato. Se questa soluzione non dovesse essere adeguata, l'unica alternativa sarebbe creare del codice personalizzato, che però non possiamo fornire.

Se questa soluzione non risolve il problema o se è inapplicabile al tuo caso, ti consigliamo di verificare i problemi noti e di assicurarti di avere installato le versioni più recenti dei temi e dei plugin. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.

Problem:
The client wants to change the URL structure to include the category slug, but only for the Norwegian language on their multilingual site. They are using WPML and currently have a different structure for Danish.
Solution:
We have determined that it is not possible to have different URL structures for each language when using WPML, as the content needs to be linked properly across languages. Additionally, attempting to force this change through code modifications is likely to cause issues and is not recommended.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.

Problem:
The client is using WPML and SearchWP on their development site and wants to search for text and return posts in the current language only. However, the search returns posts in all languages.
Solution:
We recommend modifying the search query to ensure it filters results based on the current language. Here's a step-by-step guide:

// Ensure you have WPML's language set up
$current_language = apply_filters('wpml_current_language', null);
// Arguments for the query
$args = array(
    'post_type' => $post_type,
    'posts_per_page' => $posts_per_page,
    'post_status' => 'publish',
    'orderby' => $params['orderby'] ?? 'date',
    'order' => $params['order'] ?? 'DESC',
    's' => $params['search'],
    'paged' => $paged,
    'suppress_filters' => false, 
// This ensures WPML filters are applied
);
// Run the query
$query = new WP_Query($args);
// Use the results as needed
if ($query->have_posts()) {
    while ($query->have_posts()) {
        $query->the_post();
        // Your loop content
    }
    wp_reset_postdata();
}

If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket at WPML support forum.