Problem: The client is using WPML 4.6.12 and WooCommerce Multilingual & Multicurrency 5.3.6 on WordPress 6.6.1 and wants to create English versions of your 500 Italian WooCommerce products. They need these English pages to be editable independently in terms of text, images, and prices, while still linked as translations to the Italian versions. Solution: First, ensure you have a backup of your site. Temporarily deactivate the WooCommerce Multilingual plugin to edit the products in the secondary language. For translating products, we recommend using the WPML Advanced or Classic Editor as manual translation might not sync correctly, especially with variable products. For more details on using these editors, visit:
To manage media files in translations, refer to the WPML Media Translation guide at WPML Media Translation. If you need to unlink a translation from the original, this must be done manually as explained here: How to disconnect translations.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: You are unable to see the language switcher icon on the mobile version of the WordPress admin dashboard, which prevents you from toggling between different languages. Solution: We recommend adding specific CSS to ensure the language switcher icon appears on mobile devices. You can do this by navigating to WPML → Languages → Language switcher options, and then expanding the Additional CSS section. Here, insert the following code:
Please make sure to back up your database before applying these changes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: You need to export WooCommerce products as a CSV file with both English and Arabic details of each product in a single row. The default and other plugins' export options separate the languages into different rows. Solution: Unfortunately, achieving this directly with WPML or standard plugins is not possible as it requires a custom solution. We recommend contacting one of our certified partners who can provide the necessary custom assistance for your project. You can find a suitable contractor through our contractors page. Before proceeding, please also review what type of work you can expect from our contractors at this link.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.
Problem:
Vous utilisez ACF via des plugins avec des champs déclarés dans des fichiers PHP, et les traductions sont gérées via un textdomain. Depuis la dernière mise à jour d'ACFML, les traductions ne se chargent pas correctement dans la zone d'administration de vos sites multilingues, alors qu'elles fonctionnent sur un site monolingue.
Solution: Le client a résolu le problème de la manière suivante:
Le problème de chargement du textdomain était lié au hook utilisé, init au lieu de plugin_loaded. Les deux exemples sont donnés dans le codex.
En utilisant init, manifestement, le domaine se chargeait avant de pouvoir être pris totalement en compte par ACFML
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at https://wpml.org/forums/forum/french-support/.
Problème : Le client souhaite utiliser une API pour envoyer des prix spécifiques en dollars pour chaque variation de produit depuis leur ERP, tout en activant l'option 'Définir les prix manuellement dans d'autres devises' dans WooCommerce. Solution : Nous avons suggéré deux approches : 1. Assigner un taux de change fixe pour le dollar via WooCommerce > Multidevise > puis éditer la devise, comme montré ici : https://prnt.sc/bQzAEzE7HWUh 2. Utiliser un hook personnalisé pour configurer les prix par devise, ce qui nécessite du codage personnalisé. Nous avons fourni des liens vers la documentation pertinente et suggéré de contacter un développeur spécialisé via notre réseau de contractants :
Si cette solution ne vous semble pas pertinente ou si elle est obsolète, nous vous recommandons de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version des correctifs permanents et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum d'assistance.
