Эта тема решена. Вот описание проблемы и ее решения.
Problem: The client is trying to translate their website using the WPML plugin and encountered an issue where the plugin indicates a need for payment for translation. The client is unsure about what was included in the purchase of the plugin and how many words they can translate without additional costs. Solution: We explained that the purchase of the WPML plugin includes 90,000 translation credits for automatic translation. The cost per word depends on the chosen translation engine:
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/russian-support/.
Это форум технической поддержки WPML – плагина для многоязычной WordPress.
Доступно для чтения всем, но только клиенты, купившие WPML, могут оставлять сообщения. Сотрудники WPML отвечают на сообщения форума 6 дней в неделю, 22 часов в сутки.
Предыстория вопроса:
I am trying to translate my website, скрытая ссылка, using the WPML plugin. I purchased the plugin and have just started the translation process.
Симптомы:
The plugin indicates there is a mistake and I need to pay for translation.
Вопросы:
What did I pay for when I bought the plugin?
How many words were included in the price?
What should I do now?
How can I understand for how many words I have to pay?
What did I pay for when I bought the plugin?
How many words were included in the price?
What should I do now?
How can I understand for how many words I have to pay?
You also have 90,000 translation credits available for automatic translation. WPML uses these credits to calculate the cost of your translations. Each translated word has a credit value depending on the translation engine you choose:
- WPML AI – 4 credits per word
- DeepL – 2 credits per word
- Google Translate – 2 credits per word
- Microsoft – 1 credit per word
I dont really understand why I have to assign credits. Second, If I bought WPML why you give me a choice of other engines? Which one I have to choose? Are they do the same work? which one is the best with the translation? Of course I can choose the one which is cheaper.... What will happen if I choose Google translation for example? I have been already using it before on my website, but I didnt like the translation. Why then I bought WPML plug in for 100 euro if you advise me again google and Microsoft translation???? I don't need then wpml translation. I tont understand how it works. Please explain
Новые потоки, созданные Andrey и связанные с этитм потоком, приведены ниже:
The credits are assigned to your wpml.org account, and you need to allocate them to the sites where you want to use them. This will also resolve the issues mentioned in the screenshot you provided.
If your original issue is resolved, may I kindly ask you to open a new ticket for each new question detailing the issue? This will help address the issues efficiently and also help other users with similar problems to find solutions when searching the forum.
