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WPML plugins, this website, and all related services are provided by the OnTheGoSystems company. By using them, you agree to the terms and conditions presented below.

Using Your WPML Account

When you purchase WPML, you get access to a WPML account. There are three types of WPML accounts: Multilingual Blog, Multilingual CMS, and Multilingual Agency.

Each account type gives you access to a specific set of features. Most importantly, the type of your account defines:

  • Which WPML plugins you have access to
  • How many sites you can register WPML on

Additionally, all types of accounts give you:

  • Access to our support for 1 year
  • Free updates for 1 year

What Happens If You Don’t Renew

If you don’t renew your subscription after a year, you can still log into your account, however, you will:

  • Stop receiving plugin updates
  • Not have access to support
  • Not be able to register new sites even if you still have available slots

On the other hand, your sites will keep working normally. However, please note that WordPress and other plugins get updated all the time. As your site will be running an older version of WPML, you might run into different compatibility issues.

Registering Sites With WPML

After installing and activating WPML on the site, you need to register that site.

Depending on which WPML account type you have, you can install WPML on a specific number of sites:

  • Multilingual Blog – 1 production site + 3 development sites
  • Multilingual CMS – 3 production sites + 9 development sites
  • Multilingual Agency – unlimited number of production and development sites

In addition to these, there is the discontinued Lifetime account. It doesn’t require a yearly subscription and can be used on an unlimited number of sites.

Receiving Support

Only clients with valid and active accounts have access to our support. We offer support through chat and forum.

For detailed information on what’s included in our support, please read our support policy.

Developing WPML-Powered Websites For Clients

You are free to register WPML on sites you develop for your clients. 

In this case, you are still the only one with access to features in your account. In other words, only you can download WPML plugins, register sites, and receive support.

If your clients need support, you will have to provide it for them.

Transferring Accounts To Clients

If you’re building WPML-powered websites for others, we recommend transferring the account renewals to clients. You should do this once the site is finished and you are ready to hand it over to the client.

This way, they pay for their own WPML renewals (at a discount) and get their own access to support and plugin downloads.

Additionally, you receive a bonus for every transferred account, plus additional websites you can register with your account.

Adding Other People To Your Account

If you’re an agency building sites for clients, you might have different people on your team that need access to different features of your WPML account. For example, different people might need to download plugins, register sites, open support tickets, and pay for the subscription.

In this case, you can easily add more people to your account.

Fair Usage Policy

While the Multilingual Agency and the discontinued Lifetime accounts allow you to register WPML on an unlimited number of sites, you are obliged to use them according to our fair usage policy.

In other words, you can use them on websites you develop for yourself and/or your clients. You are not allowed to register WPML on websites of third parties out of this scope.

We reserve the right to cancel any account that violates this policy.

Distributing and WPML Plugins Is Forbidden

WPML name and logo are trademarked. You cannot use them without our explicit permission outside of what this terms page allows.

You cannot distribute any of our plugins for free or sell them. In other words, you cannot:

  • Sell and distribute WPML plugins to third parties
  • Bundle WPML plugins with your theme or plugin
  • Offer our plugins as a part of your hosting service package (e.g. “buy our hosting package and get WPML for free”) unless it’s a part of a special agreement with us.

Privacy Information

If you’re looking for privacy information, read our privacy policy and GDPR compliance.