The client has translation credits on a staging site that cannot be accessed to return them to the admin account. The site appears on the WPML account page but is not listed under connected sites, and the key is not registered on the sites page.
, we recommend the client try unregistering and re-registering the site with a new site key to see if it becomes available in the list of sites using prepaid credits. We provided documentation links for assistance:
Problem: The client inquired about the possibility of not translating URLs. Solution: We reviewed the client's settings and found them to be correct. However, we noticed that the WP Memory Limit was lower than recommended. We advised the client to increase the WP Memory Limit by adding the following code to their wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');
This code should be pasted just before the line "That's all, stop editing! Happy blogging.". For more information on WPML's minimum requirements, please visit our documentation. It's important to note that WPML requires a minimum WP Memory limit of 128M to function in a minimal environment, which includes a default theme and no other plugins.
Regarding the URL translation, the URL provided by the client (https://uae.revent.store/ar/business/) appears to be functioning correctly, copying the same URL for secondary languages as intended.
Problem: The client wants to change their translated URL to be the same as the main language URL. Solution: 1. Navigate to WordPress Dashboard > WPML > Settings > Translated documents options. 2. Select the option "Copy from original language if translation language uses encoded URLs". 3. Click Save to apply the settings. 4. Go to Dashboard > Pages and open the edit screen of the original page. 5. In the sidebar options under the "Languages" section, make a minor edit to the page, such as adding an extra space. 6. Save the changes to trigger an update. 7. Once a circular arrow appears beside the second language's links, indicating an update is needed, edit the translation again. 8. Save the translation after ensuring it is 100% translated. For additional guidance, refer to our documentation on translating page slugs.
