Problem: The client was unable to remove a deactivated language, as it reappeared after refreshing the page. Solution: We manually deleted the product category and then removed the language for the client. We recommended the client to check the languages page to confirm that the language was deleted correctly. Additionally, we provided a guide for deleting languages and plugin data by doing a WPML reset on the site, which can be found here: WPML reset guide.
If the solution provided here is not relevant to your case, either because it's outdated or not applicable, we suggest you open a new support ticket. We highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
