Imre

Problem:

The client was unable to send a Global Header with base64 encoded fields for translation using WPML. Attempts to configure custom XML to handle the encoding were unsuccessful, resulting in errors and the removal of content from the translation job.

Solution:

We recommended updating the XML configuration in WPML settings to properly handle base64 encoded fields. Here is the correct XML configuration:

This configuration should be added under WPML->Settings->Custom XML Configuration. Additionally, we provided links to relevant documentation and known issues:

• Known issue with Avada
• Documentation on creating XML configurations for Avada

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:

A WordPress site has translated Dutch pages into German. However, when you open the German pages in the admin panel, Dutch content is displayed instead of the translated German content.

Solution:

We recommend following these steps to ensure that the translated German content displays correctly:

1) Navigate to WPML>>Translation Management>>Translators.
2) Add yourself as a translator.
3) Open the Dutch page you wish to translate (e.g., Asado barbecue) for editing.
4) Make a minor change in the page content, such as adding a new title field for testing purposes.
5) Update the page.
6) Go back to WPML>>Translation Management.
7) In the Pages section, filter the updated page by searching its title.
8) Send it for translation.
9) Visit WPML>>Translations (queue).
10) Translate the page.

Please ensure to perform a full site backup before attempting these steps. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.