Jacob Ilton

Problem:
You are unable to update your plugins despite them needing an update.
Solution:
First, ensure you are checking the latest released versions under My Account -> Downloads on our site. Detailed instructions for updating can be found here.
If updates are not visible, you may need to manually trigger the update process. Go to Plugins → Add New Plugin → Commercial tab and click the Check for updates button. Remember to back up your database before proceeding with the updates.
If the issue persists, please provide screenshots to help us better understand the problem.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket here.