Problem: The client is experiencing issues where the names of custom post fields are translated, but their values remain in the original language when pages are translated. Additionally, the language menu is not displayed on the Spanish version of the courses, and a development site banner appears in the footer. Solution: If you're facing similar issues with field values not translating, we recommend following these steps: 1. Ensure that
acf-field-group
is set to Not Translatable in WPML > Settings > Custom Field Translations; 2. Access the field group settings in ACF and change the translation mode to expert; 3. Reconfigure the fields to be translatable; 4. Make a minor edit to the page containing the fields, such as adding a blank space in a field value, and save; 5. Retranslate the page. For more details on the Expert Translation Mode for ACF, please visit https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/expert-translation-option/.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.
Problem: The client was experiencing issues with styles not being maintained in translated pages using WPML. Specifically, text was not centered and did not appear in lowercase as expected after translation. Solution: We identified that the translations were not in sync with the original template. To resolve this, we made a minor modification to the original Elementor template and re-sent it for translation. This action ensured that the translations were updated and in sync. Additionally, we noted that styling changes alone do not trigger an update for the translation. To update the style without altering the text, we recommended adding a blank space to any text, which triggers the translation update. The client confirmed that the issue was resolved after these steps.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket.
Problem: The client is experiencing issues with their multilingual website where custom post fields' names are translated, but their values remain in the original language. Additionally, the language menu is missing in the Spanish version of the courses, and a development notice banner appears in the footer across all pages. Solution: For the issue of field values not translating, we recommend checking the WPML translation settings for custom fields. Ensure that the fields are set to 'Copy' or 'Translate' depending on your needs. You can find more information on configuring custom fields for translation here: Translating Custom Fields. For the missing language menu, ensure that the WPML language switcher is correctly configured and added to your menu locations. Detailed steps can be found here: Language Switcher Options. Regarding the development notice, re-register your website following the steps in the 'What if the notice still appears after moving to production?' section here: How to Remove the Development Site Notice.
If these solutions do not resolve your issues or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problema: Estás intentando traducir el menú de catalán a español, pero la sincronización falla, especialmente con los menús principales y no puedes traducir la URL 'calculadora-selectividad'. Solución: 1. Incrementa el límite de memoria de WordPress a un mínimo de 256MB. Puedes hacerlo añadiendo el siguiente código en tu archivo wp-config.php:
Si esta solución no resuelve tu problema o parece no ser relevante debido a que está desactualizada o no se ajusta a tu caso, te recomendamos abrir un nuevo ticket de soporte. Te sugerimos también revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para más asistencia, visita nuestro foro de soporte: https://wpml.org/es/forums/forum/ayuda-en-espanol/
Problem: The client was unable to preview translated pages, even though they appeared as correctly translated in the WPML editor. Solution: We identified that the issue was due to the parent page not being assigned for the 'integral-solutions' page. To fix this, we: 1. Switched to the English language version of the site. 2. Quick edited the 'Integral-Solutions' page. 3. Assigned 'Product' as its parent page. This resolved the preview issue for the translated pages.
