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Problem:
The client was facing an issue where the sale percentage displayed on the product pages was not updating correctly across all translated versions of their website. The main site showed a 7% discount correctly, but the translated versions continued to display a 20% discount, despite the client having updated the sale percentage.
Solution:
We identified that the issue was related to how the theme was handling the sale badge, which was automatically generated when a sale price was entered. The client resolved the issue by navigating to WooCommerce > Appearance > Product Page and selecting the option to not display the percentage in the sale badge. This change resulted in the badge displaying only the word 'SALE' across all versions of the site, thus maintaining consistency and avoiding incorrect discount displays.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.