Problem: The client experienced issues with products on their Dutch site not being correctly linked to the corresponding products on their English site after switching between translation editors and modes. Solution: We advised the client to avoid frequently switching between the Classic Translation Editor and the Advanced Translation Editor, as this can lead to inconsistencies in product linking. Instead, choose one editor and stick with it consistently across all products. If manual edits are necessary for specific products, maintain those products in manual translation mode only. To correct the existing linking issues, the client should: 1. Disconnect the primary language product translations as explained here https://wpml.org/faq/how-to-disconnect-translations-from-the-default-language-page-or-post/ 2. Reconnect the products to the correct translations as detailed here https://wpml.org/faq/how-to-link-already-translated-pages/ Additionally, if the client does not intend to use automatic translations on their test site, they should select "No" when asked to share credits between sites.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client wants to know if there is any harm in switching between the Advanced Translation Editor and the Classic Translation Editor, as well as turning automatic translations on and off. Solution: We recommend reviewing our documentation on Switching from Classic to Advanced Translation Editor, which provides detailed guidance on this process. There is no harm in switching between the editors or toggling automatic translations on and off. However, if you need further assistance or clarification after reviewing the documentation, please don't hesitate to open a new support ticket in our support forum.
Problem:
Client is unable to add products to the automatic translation queue on their WooCommerce site, which is being translated from Dutch to English using WPML's automatic translations with pay-as-you-go. The issue was specifically was with product post type belongs to WooCommerce.
Despite running the first batch of automatic translations, WPML indicates 'No translations in the queue', and the products remain untranslated as indicated by the '+' symbols in the English column on the WooCommerce page.
Solution:
We recommend the following steps to resolve the issue:
1. Navigate to WPML -> Support -> Troubleshooting.
2. Run the troubleshooting functions one by one. For guidance, refer to this screenshot: https://prnt.sc/a1Ol7gTCRHc9.
3. Update the default product.
4. Update the translation.
If the issue persists:
1. Go to WPML => Translation Management.
2. Filter the list by the "product" post type.
3. Select multiple products.
4. Choose the "Translate automatically" option.
5. Click on the "Start translating" button.
For more information on automatically translating multiple translation jobs in bulk, visit these documentation pages:
