Problem: The client is experiencing an Error 500 when trying to edit the Dutch homepage of their site. This issue is linked to a PHP memory limit being exhausted, as indicated by the error log showing a fatal error in
wp-includes/meta.php
. Solution: We recommend increasing the PHP memory limit. You should contact your hosting provider to request an increase of the PHP memory limit to 512MB. Concurrently, adjust the WordPress memory limit to 512MB in your
wp-config.php
file. This adjustment should help resolve the Error 500. If the issue persists, consider disabling other plugins temporarily to reduce memory usage, allowing you to edit the homepage.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with the menu structure not being translated, even though the settings are on automatic. Solution: If you're experiencing this issue with your menu not being translated, we recommend that you manually translate the custom menu items. You can do this in WPML -> Strings Translation. For detailed guidance, please refer to our documentation on Translating Menus. Additionally, we have manually edited the English and German menus to correct this issue. It's important to manually translate the menus when using custom items, especially when adding relative links instead of full links. Note that the 'TH Advance Search bar' option should only exist in Dutch.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client installed the WPML plugin on their website, which caused the website to malfunction. The client was also concerned about changing the default language back to Dutch without consequences. Solution: We resolved the issue by translating everything from Dutch to other languages and vice versa, and setting the default language back to English. This adjustment made the homepage and shop pages display correctly in all languages, including Dutch. If you're experiencing similar issues, we recommend checking your language settings and ensuring that translations are correctly set up. Changing the default language can generally be done without severe consequences, but it is advisable to select a default language and maintain consistency without changing it frequently.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML Support Forum.
Problem: You are trying to install the WPML key on a new website and it keeps indicating that you need to activate or register. Solution: We recommend checking if the WPML plugin is activated on your site. Please navigate to the admin area, go to Plugins, and ensure that both the WPML and String Translation plugins are installed and activated. These plugins are necessary to use the Multilingual feature of WooCommerce Multilingual. For more detailed guidance, please refer to our documentation: https://wpml.org/documentation/related-projects/woocommerce-multilingual/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
