Problem: The client is working on customizing the language switcher on their WordPress site using WPML. They want to include an image and the word 'Language' before the switcher, but the current implementation lacks these elements. Solution: We recommend creating a custom language switcher via code to include an image and the word 'Language' as desired. You can start by following our guide on how to create a custom language switcher. Here is the link to the guide: Custom Language Switcher Guide.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so at WPML Support Forum.
Problem: The client is having trouble transitioning their development site to a production site. They have followed the instructions for registering development sites and tried to update the URL, but nothing happened. The development and production sites share the same URL, and the client is using SSH port forwarding for development. They want to ensure that the transition to the production site is smooth and without the development site banner.
Solution: We recommend following the steps to remove the development notice as outlined in the guide: https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/. Additionally, you should: 1. Access your WPML account at https://wpml.org/account/sites/. 2. Select the Gear icon next to your site. 3. Enter the production site URL and click the "Publish" button to convert your development site to a production site. 4. If the domain for your production site is different, generate a new license for that domain. 5. Activate the production site using the new license key.
If the solution provided here is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.
Problem: The client needed to know how to make translations invisible for each page or post in WPML, meaning that in the translation management they wanted to see a plus mark instead of a pencil or gear icon. They also asked how to cancel a translation when encountering arrow circle and eye marks. Solution: 1) If a gear icon is displayed, it indicates that the translation is in progress. To cancel this, navigate to WPML > Translation Management > Jobs, find the job, and cancel it. 2) A pencil icon means the page is translated. To make it invisible, you must delete the translated page by going to Pages > All > Choose your 2nd language and delete the page. 3) An arrow circle icon signifies that the translation needs an update due to changes in the original language. You should update the translation by clicking on the icon. 4) An eye icon indicates that the translation is awaiting review. You can disable this setting in WPML > Settings > Translation Mode. Click on the icon to review the translation and either approve it or make corrections. 5) Cancel translations in WPML > Translation Management > Jobs by clicking the trash icon, if available. If there is no trash icon, the job is either finished or already cancelled. For more details, visit How to Cancel Translation Jobs.
Additionally, to meet our minimum requirements and avoid future issues, insert the following code into your
If this solution does not apply to your situation because it might be outdated or not relevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
