Problem: The client was experiencing 404 errors on product category pages in languages other than Dutch. The issue was due to incorrect URLs being generated for these categories, which also affected the menu links in these languages.
Solution: We resolved the issue by adjusting the base slugs for each language. Here's how we did it:
1. We identified that the Dutch base slug was 'product-categorie' and the German one was 'produkt-kategorie'. For English, since the same slug as Dutch was initially used, we changed it to 'product-category' to avoid duplication.
2. We translated the category base slugs in WPML -> Taxonomy Translation and the default store URLs in WooCommerce -> WCML -> Store URLs.
3. We also addressed a problem with writing to the .htaccess file by creating a default .htaccess file using FTP. After these adjustments, the URLs for the product categories were corrected across all languages, and the menu now reflects the correct URLs.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing a 'too many redirects' error when switching languages on the login page of their site. This issue arises while using a third-party plugin, Woocommerce Members Only, to create a login page. Solution: 1. Ensure that all WPML plugins and add-ons are updated to the latest version, currently 4.7.2, to benefit from recent bug fixes and improvements. Update instructions can be found at http://wpml.org/faq/install-wpml/. 2. Verify the setup of the WPML and the member plugin on your site to match the configuration on your website. If discrepancies are found, adjust accordingly. 3. If the problem persists, consider contacting the plugin author to report the issue, especially since the plugin claims to be WPML compatible. They can also seek direct support from us through the Go Global program at https://wpml.org/documentation/support/go-global-program/.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing a 503 error when trying to save a translation using WPML on a site with the Yoast SEO plugin activated. This issue persists even after deactivating other plugins and switching to a standard WordPress theme. Solution: We determined that the problem occurs even without WPML activated, suggesting an issue between Yoast SEO and the Impreza theme. To troubleshoot: 1. Deactivate WPML. 2. Activate Yoast SEO. 3. Navigate to Impreza -> Page templates, perform a quick edit on a template, change the title, and attempt to update. 4. Observe the 503 error in the console. 5. Deactivate Yoast SEO and try saving again; the error should no longer appear. We recommend contacting the support team for the Impreza theme for further assistance as the issue seems to originate from their code.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your setup, please check the related known issues, verify the version of the permanent fix, and ensure you have the latest versions of themes and plugins installed. If the problem persists, we encourage you to open a new support ticket.
