Problem: The client is experiencing a discrepancy in the cost estimates for purchasing 6 million WPML translation credits. The simulator estimated the cost at around EUR1.5k, while the credit packages suggested a cost of EUR4.8k. Solution: We recommend using the pay-as-you-go subscription for purchasing translation credits, as it is generally less expensive than pre-paid credit packages. The simulator calculates the cost based on the discounted rates of the pay-as-you-go plan. To understand the pricing difference, you can click on the "see the math" link beneath the total in the simulator, which explains how the cost decreases with the increase in credits used.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so at the WPML support forum.
