Problem: You are trying to create a new menu item in a multilingual menu using WPML and synchronize it across different languages. However, you notice that the wording of the menu items in the English and Spanish versions differs from what appears on the live site, unlike in the main language. Solution: First, ensure that the default language settings are correctly configured, as WPML will display the navigation labels based on the default language of your site. When using the WP Menus Sync function, WPML either adds newly translated menu items or indicates that these items have not yet been translated, hence lacking a navigation label. For existing translated menu items with a navigation label, WPML will continue to use the page's title as the navigation label. After synchronizing, you can manually add custom navigation labels for the translated menu items. This behavior is expected and is not indicative of an error.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
If you're trying to activate 'Custom Fields Translation' in WPML and cannot find the option in WPML → Settings, it might be due to the type of your subscription.
Solution:
We recommend checking your subscription type. The 'Custom Fields Translation' feature is available only with the 'Multilingual CMS' subscription, not with the 'Multilingual Blog' subscription. If you have the latter, you will need to upgrade your subscription. You can do this at WPML Purchase.
If this solution does not apply because it might be outdated or not relevant to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
