Problem: You are using custom code to automatically duplicate new posts into another language on your site. However, when updating the translation of a post and then updating the original post again, the translation gets overwritten unless 'translate independently' is manually selected. Solution: When duplicating a post, the duplicated posts contain a meta_key entry "_icl_lang_duplicate_of" in the wp_postmeta table. To prevent translations from being overwritten, you can remove this meta_key entry. This can be done either manually or by writing custom code. For more information on how to implement this, you can refer to the WPML Coding API at https://wpml.org/documentation/support/wpml-coding-api/ and the WPML Hooks Reference at https://wpml.org/documentation/support/wpml-coding-api/wpml-hooks-reference/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client reported that the radio button translation in the JetEngine plugin was not working as it used to. Solution: 1. We asked the client to ensure that the JetEngine plugin was activated. 2. We recommended re-adding the workaround previously discussed, which can be found here: https://wpml.org/forums/topic/untranslatable-radio-button/page/2/#post-15266261. 3. We advised the client to back up their database before implementing the workaround to prevent data loss. 4. We mentioned that we have contacted the plugin's author to fix the issue permanently, but until then, the workaround should be used.
Please note that this solution might not be relevant if it's outdated or not applicable to your case. If the workaround does not resolve your issue, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
