Problem: The client is receiving a vulnerability warning from Wordfence regarding the WPML SEO plugin, concerned it might be due to the plugin being outdated or abandoned. Solution: If you're receiving similar warnings from Wordfence about the WPML SEO plugin, we want to reassure you that these notices are generally false positives. They often occur because there haven't been updates for a while, but this does not mean the plugin is abandoned. We recommend checking the related known issues and ensuring you have the latest versions of your themes and plugins installed.
If this solution does not seem relevant to your case, or if it appears outdated, please do not hesitate to open a new support ticket. We highly recommend visiting our support forum for further assistance.
Problem: The client encountered a PHP Fatal error indicating that the allowed memory size was exhausted while using the WPML plugin. This error was found in the PHP error logs and specifically occurred in the Macroable.php file.
Solution: If you're experiencing this issue, it's likely related to your server or hosting settings. We recommend contacting your hosting provider to address this issue. Additionally, you can review similar cases and solutions by visiting the following custom search URL: related WPML forum tickets. Please also ensure that your server meets our minimum requirements.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket.
Problem: The client is experiencing issues with many autoloaded options in the WordPress database related to WPML, as indicated by the WordPress Site Health Status. Solution: We recommend checking the "Autoloaded" data from the wp_options table using the following SQL query to identify the size of each autoloaded option (size will be in KB):
SELECT option_id, option_name, sum(char_length(`option_value`))/1024 as size FROM `wp_options` WHERE `autoload` = 'yes' GROUP BY option_id ORDER BY size DESC
After running this query, share the results with us for further analysis. It's important to note that WPML requires its autoloaded data for proper functionality, so we do not recommend disabling autoload for WPML-related options. For other plugins or themes, only consider removing options if they are no longer in use, and always ensure you have a recent backup before making any changes.
If this solution does not apply to your case, or if it seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket for personalized assistance.
