Problem: You are trying to add a new language to your website using WPML but are unable to do so. Additionally, you did not receive an email notification about the support response. Solution: To add a new language to your website, follow these steps: 1. Go to the page and edit it. 2. Click on the plus icon. 3. Use the Advanced Translation Editor to translate the page. 4. Complete the translation. Regarding the email notification issue, it's important to check your email settings and spam folder. Sometimes notifications can be filtered out by email providers. If you're experiencing issues with automatic translation credits, remember that it's possible to share credits across multiple sites. For more information, visit Automatic Translation Subscription for Multiple Sites.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
