Problem: The client is seeing an administrator notice in WPML but cannot find the button to resolve it. Solution: If you're experiencing this issue, we recommend you follow these steps after ensuring you have a backup of your database: 1. Open your database manager, such as PhpMyAdmin. 2. Navigate to the "wp_options" table. 3. Search for the 'icl_admin_messages' key using the following SQL query:
SELECT *<br />FROM `wp_options`<br />WHERE `option_name` LIKE '%icl_admin_messages%'<br />LIMIT 50;
4. Delete this key. 5. Refresh your dashboard to check if the message persists. Additionally, ensure that all your plugins, especially WPML and WordPress core, are up to date to avoid conflicts. You can download the latest version of WPML from here.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
