Problem: After transferring translator rights to the client, notifications about pending translations are still being received. Solution: If you're experiencing this issue, it's important to understand that every admin user on WordPress is also a Translation Manager by default. This means that admin users have full control over WPML and will automatically receive notifications on pending translations. To stop receiving these notifications, you can deactivate them by following the instructions provided here: WPML Admin Capabilities.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum for further assistance.
Problem: The client was unable to translate the "Learn More" button in their Divi library templates into French. The button text could be changed, but the translation was not appearing on the front end. Solution: We first verified that the issue was not related to the specific template initially suspected. After deactivating WPML and editing the button, it was confirmed that changes did not reflect on the front end, indicating a possible misselection of the template. We then selected the correct template for the French language page and made the necessary adjustments. We recommend checking the screen recording for a detailed guide on how we resolved the issue: screen recording.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
