Problem: The client is trying to change the currency from MXN to USD on the checkout page. They attempted to use custom code methods to update the currency cookie and filter the client currency, but neither method worked.
Solution: We recommend using the currency switch options provided by WooCommerce Multilingual, which are compatible with payment gateways like WooCommerce PayPal Payments, Stripe, and direct bank transfer. For more information, please refer to our documentation on multi-currency support in WooCommerce.
If the provided solution does not work because the payment gateway is not supported, the client may need to develop custom code to change the currency before checkout. We do not offer support for custom coding through our forum, but we have a network of third-party contractors who specialize in custom projects with WPML. You can find a list of them here: WPML Contractors.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If this is the situation, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in our support forum.
Problem: The client is concerned about the high cost of translating their website, which includes 19,079 products, 500 blogs, and additional pages, into 5-6 main languages using WPML's automatic translation services. The client's budget is 3-4K Euro, but the estimated cost is around 9-10K Euro. Solution: We recommend reviewing two existing support tickets that might provide useful information on managing translation costs:
We also suggest considering the "pay as you go" membership as the most cost-effective option for automatic translation. You can find more information here: How to sign up for pay as you go
Manual translation is not recommended due to the vast amount of content and the time it would require. We understand the budget constraints and recommend starting with translating a few products to see how it goes and then continue as the budget allows. Unfortunately, there are no other packages or alternatives that would significantly reduce the cost due to the volume of content that needs translation.
Problem: The client is experiencing an issue with the WooCommerce Multilingual (WCML) plugin where a dynamic country ID parameter (e.g.,
1
?v=d71bdd22c8bb
) is appended to the URL, which they believe could affect their SEO. Solution: We clarified that the parameter in question is actually added by WooCommerce, not WooCommerce Multilingual, and reassured the client that it does not affect SEO. If the client is no longer experiencing the issue after using Geolocate and has concerns about potential conflicts with WP Rocket, we recommend opening a new support ticket to address each issue separately, as per our Support Policy.
