Problem: The client needed to display different header logos for the English and Portuguese versions of their site using the GeneratePress theme. Each logo had text in the respective language and was not subject to translation since they were images.
Solution: 1. We recommended the client to use the WPML String Translation to find the logo image by searching for the image name (e.g., "logo-infancia-inclusiva") or by the media ID, which can be found in the URL when the image is opened in the WordPress backend under Media. 2. Depending on the theme's setup, the client may need to translate the link of the image or the ID. The client should use the ID of the image that already has the translated logo. 3. We advised treating images like text strings, meaning that different images can be set as translations of each other. 4. We offered to look into the issue further if the client provided site access, which they did, and we confirmed successful login to investigate the issue.
Please note that this solution might not apply to your situation due to updates or differences in your setup. If this is the case, we encourage you to check the related known issues, verify the version of the permanent fix, and ensure you have the latest versions of themes and plugins installed. If you still encounter problems, please open a new support ticket with us.
