Problem: You are working on translating a website into multiple languages using WPML and facing three issues: 1. A post is stuck during translation. 2. The logo does not appear in the header navigation for languages other than English. 3. Texts from tables on specific pages are not translated into other languages. Solution: 1. The stuck post translation job was unassigned, and we canceled it to resolve the issue. 2. For the logo not appearing in other languages, it was not translated in WPML-> Media Translation. We have now translated it. Please verify the logo in the header across all languages. 3. To translate texts from tables that are added as HTML and not automatically translated in ATE, follow these steps: - Edit the page in the default language. - From the language side panel, click the pencil icon to open the translation editor. - Search for any word in the table. - You will see the table in the HTML field. - Translate it and save the translation.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was experiencing issues with translating edited texts to Finnish using WPML. The translations were not updating, and instead, it duplicated the English content. Additionally, credits were deducted without successful translations, and there were complications with the homepage after attempting to re-add the Finnish version. Solution: We first verified the translation status by checking the client's pages and found that some contents were not fully translated. We advised the client to ensure all contents are translated and to click "Complete Translations" to reflect changes on the frontend. We also ran automatic translation on the homepage to confirm functionality. After identifying issues with our Advanced Translation Editor, we escalated the matter to our 2nd Tier Support, who resolved the issues. We confirmed that automatic translation was functioning correctly and refunded the credits for the failed translations as shown in the Automatic translation usage reports.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
