Problem: The client needs to translate links added to an Elementor container widget and is facing issues where the links are not visible in the editor and point to incorrect translations. Previously, the links were visible in String Translation, but they disappeared after an update. Solution: We recommend the following steps to resolve the issue: 1. Remove the XML you have added to the container element link field. 2. Open the default language page in Edit mode. 3. Make a small change, such as adding a space or a '+' sign in your page/post title. 4. Update the page by pressing the “Update” button. 5. Remove the small change made in step 3. 6. Update the page again. 7. Open the translated page in WPML Translation Editor, ensure the translation is 100% complete, and press the complete translation button. If the issue persists, take a backup of your site and press the “Scan now and adjust links” button from WPML >> Settings page.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
Problem: You are trying to copy custom fields created by Pods to translations for a custom post type. Despite setting the custom fields as 'Copy' and Pod Groups as 'Not translatable', the fields are not being copied to translations. Additionally, there is an error when accessing the translated post type where the link to the pdf attachment is used. Solution: First, ensure that the WPML settings for custom post types are set as 'not translatable'. If you previously set these fields as 'translatable', you need to delete all created custom fields and their groups, then recreate them with the correct WPML settings before they are created. This approach was confirmed to resolve the issue when tested. Also, check if the video URL field has been copied correctly by accessing your posts and custom post type settings in WPML.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, it's advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
