Problem: The client is experiencing an issue where the dropdown of the language switcher is not functioning on their multilingual site. Despite deactivating all plugins to troubleshoot, the problem persists. Solution: We recommend checking the WPML settings to ensure that the 'language per domain' option is correctly configured. This can be done by navigating to WPML > Languages > Language URL format. For detailed guidance, refer to our documentation on setting up language URL options: Language URL options.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
Problem: You are trying to translate button URLs and Gravity Forms on your site using WPML, but you are facing issues where you can't translate the button URL and only 11 out of 13 Gravity Forms are available for translation. Solution: To make all your Gravity Forms available for translation in WPML, please follow these steps: 1. Navigate to the list of Gravity Forms. 2. Find the form that is not showing in WPML > Translation Management. 3. Enter the form and make a small change. 4. Save the form to publish it again. 5. Return to the Translation Management page, and you should now see the form listed for translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: If you're experiencing a white page when trying to translate a post in Chrome, it might be due to a browser add-on. This issue occurs when the add-on interferes with the page's styles, preventing access to 'cssRules' which is necessary for the page to load correctly. Solution: We recommend deactivating any browser add-ons you have enabled. This action should resolve the issue as it appears to be linked to an add-on that modifies the page styles, causing security restrictions to block access to necessary style rules.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
