richardK-49

Problem:
The client is experiencing an issue where a page translated from English to Hungarian appears empty.
Solution:
1. We recommended ensuring that the translation is 100% complete. The client should slightly modify the original page, save it, and then navigate to the WPML translation editor to save the translation.
2. We asked the client to check for any fatal errors by enabling the debug mode. This involves modifying the

wp-config.php

file:

define('WP_DEBUG', true);

define('WP_DEBUG_DISPLAY', false);

define('WP_DEBUG_LOG', true);

This setup will log errors to a debug.log file in the /wp-content/ directory. For more details on debugging WPML, visit https://wpml.org/documentation/support/debugging-wpml/.

If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

Problem:
The client was unable to find the template for error pages created with Brickbuilder in the Translation Management to translate it from English to Hungarian.
Solution:
We recommended the client to either click the plus icon on the templates page to translate the template directly or navigate to WPML > Translation Management, avoid selecting 'Template' as it might be a different post type, select 'ALL', search for the 404 template, and then send it for translation.

If this solution does not apply because it is outdated or not relevant to your case, we suggest opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.